Contact

For retail or wholesale ordering.

Phone inquiries are managed by a voicemail routing system.  We rapidly respond to all messages, however, please allow up to 1 business day for a response. Be advised, if appropriate, our response may be emailed to you. Our office operates on Pacific Time.  For faster service, email the appropriate department.

(213) 489-3019 x1 or info@metalert.com

SmartSole / Take-Along (213) 489-3019 x 2 support@metalert.com

Gun Alert/ If It Moves... (213) 489-3019 x 4 techsupport@level2sec.com

Our USA based support staff is dedicated to assisting you in a timely manner. The fastest way to reach us is to send an email to smartsole@metalert.com as our technicians monitor this account over extended hours and often on the weekends. We respond to voicemail Monday – Friday 9:00am – 5:00pm PST.

When you contact us, please include your name and/or the billing name on the account, your call back number and product Order ID #, as well as a highlight of your technical issue.

Assisting you in a timely manner is very important to us. The fastest way to reach us is to send an email to billing@gtxcorp.com. We respond to voicemail Monday – Friday 9:00am – 5:00pm PST.

When you contact us, please include your name and/or the billing name on the account, your call back number and product Order ID #, as well as a highlight of your billing issue.

(213) 489-3019 x3 or info@metalert.com

(213) 489-3019 x4 or techsupport@level2sec.com

We rapidly respond to all messages, however, please allow up to 1 business day for a response. Be advised, if appropriate, our response may be emailed to you. Our USA based support office operates on Pacific Time.  For faster service, email the appropriate department.